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The knowledge base that maintains itself

Upload what you have, tell us what's been stuck in your head. You get an organised, searchable knowledgebase that handles all the repetitive questions.

Try it for free Or book a call

1 Capture Upload, interview or write. Sarrai turns it into an article. 2 Share Sarrai answers your team's questions, complete with source citations. 3 Improve Every question the AI couldn't answer becomes a suggestion for improvement automatically.

First articles within 10 minutes

First month completely free

Data stays in the EU

What is Sarrai?

Sarrai is more than a knowledgebase. It's a digital colleague that handles the boring stuff. The Sarrai AI agent structures your information, reads your existing documents and answers all repetitive questions.

An internal knowledge base

One central place for procedures, policies, product knowledge and how-things-work-here. Organised, searchable, with versions and visibility per role.

A documentation assistant

Sarrai interviews you or reads your existing documents and turns them into structured articles.

A chat agent for your team

Questions are redirected to Sarrai and answered from your knowledgebase.

A chat agent for your customers

Open up Sarrai to your customers and answer their questions automatically. Handle only edge cases yourself.

Sarrai keeps things running while you're doing real work

Capture your knowledge, in the way you choose

Sarrai doesn't assume you write a thick manual first. You start with what you already have: a few existing documents are enough to generate the first piece of knowledgebase in a few clicks. You can also use our AI-assistant to write articles quickly.

Clear structure: steps, exceptions, sources
You review, you decide: nothing goes live without your approval
Mixed: upload + interview + manual in one workflow

Kickstart your knowledgebase

Knowledge Kickstart — capturing knowledge via interview, upload or editor

Improve customer satisfaction

Instead of searching through folders, your customers direct their questions to Sarrai AI. They get a clear answer in seconds. When Sarrai AI can't solve their problem, it automatically places the question in your Support Inbox so one of your operators can handle it further. Your customers feel heard and valued.

Receive answers in natural language, with source citations
Accessible via the knowledgebase portal or on your own website
Visibility per role: not everyone sees everything

See how the AI updates your documentation automatically

Suppose a question goes unanswered, or an article gets negative feedback. Sarrai AI listens and proactively suggests improvements. Thanks to our unique approval inbox, you get automatic suggestions for improving your documentation.

Automatic detection of knowledge gaps and ageing
Ranked by impact
Sarrai prepares a draft right away, you publish automatically

Give your customers the support experience they deserve

Every question your team or customers ask feeds new articles. Every article you share surfaces new questions. Instead of reserving calendar days for checking reports and improving articles manually, Sarrai AI runs a feedback loop and offers those suggestions automatically.

Document your features before your coffee goes cold.

Try Sarrai for free and see for yourself how easy it is to capture, share and improve knowledge. No credit card required, cancel anytime.