The knowledge base that maintains itself
Upload what you have, tell us what's been stuck in your head. You get an organised, searchable knowledgebase that handles all the repetitive questions.
What is Sarrai?
Sarrai is more than a knowledgebase. It's a digital colleague that handles the boring stuff. The Sarrai AI agent structures your information, reads your existing documents and answers all repetitive questions.
An internal knowledge base
One central place for procedures, policies, product knowledge and how-things-work-here. Organised, searchable, with versions and visibility per role.
A documentation assistant
Sarrai interviews you or reads your existing documents and turns them into structured articles.
A chat agent for your team
Questions are redirected to Sarrai and answered from your knowledgebase.
A chat agent for your customers
Open up Sarrai to your customers and answer their questions automatically. Handle only edge cases yourself.
Sarrai keeps things running while you're doing real work
Capture your knowledge, in the way you choose
Sarrai doesn't assume you write a thick manual first. You start with what you already have: a few existing documents are enough to generate the first piece of knowledgebase in a few clicks. You can also use our AI-assistant to write articles quickly.
- Clear structure: steps, exceptions, sources
- You review, you decide: nothing goes live without your approval
- Mixed: upload + interview + manual in one workflow
Improve customer satisfaction
Instead of searching through folders, your customers direct their questions to Sarrai AI. They get a clear answer in seconds. When Sarrai AI can't solve their problem, it automatically places the question in your Support Inbox so one of your operators can handle it further. Your customers feel heard and valued.
- Receive answers in natural language, with source citations
- Accessible via the knowledgebase portal or on your own website
- Visibility per role: not everyone sees everything
See how the AI updates your documentation automatically
Suppose a question goes unanswered, or an article gets negative feedback. Sarrai AI listens and proactively suggests improvements. Thanks to our unique approval inbox, you get automatic suggestions for improving your documentation.
- Automatic detection of knowledge gaps and ageing
- Ranked by impact
- Sarrai prepares a draft right away, you publish automatically
Give your customers the support experience they deserve
Every question your team or customers ask feeds new articles. Every article you share surfaces new questions. Instead of reserving calendar days for checking reports and improving articles manually, Sarrai AI runs a feedback loop and offers those suggestions automatically.
Document your features before your coffee goes cold.
Try Sarrai for free and see for yourself how easy it is to capture, share and improve knowledge. No credit card required, cancel anytime.
